2. Pack Your Case
2. Carefully package your case, including your prescription, and tape box securely shut. We ask that you follow these steps when packing your case:
Place foam on bottom of box
Separate models, and secure impressions and bites
Arrange contents in a plastic bag for proper infection control
Place foam on top of contents
Tape box securely shut
To save money on shipping, send multiple cases in one box. Separate the cases in plastic bags and staple prescription to the outside of each bag for accurate identification.
Once box is securely taped shut, attach the shipping label to top. To request preprinted labels or shipping supplies, please contact Customer Service at 1-800-292-5525 from 7:30am-4:30pm PST and we will provide you with our Fed-Ex account number.
If you are sending a pre-scheduled rush case, write RUSH on the outside of the box/package, as well as on the prescription.